When I first started practicing law, I primarily practiced consumer law. As things evolved, the practice has shifted, and now, the bulk of my practice is car crashes and professional negligence. And when I say professional negligence, I mean medical malpractice, if your doctor has done something wrong; I also do legal malpractice, because lawyers, too, make mistakes
I want to talk a little bit about the various areas that I focus on, so initially, let’s talk about car crash litigation or what it is a lawyer does for somebody involved in a car crash. Oftentimes I’ll get a phone call from somebody who has been involved in a car wreck recently, in the last week, three weeks, four weeks, and they’ve had very minimal treatment, but they’re still having problems. That’s a situation where I’m happy to talk to the prospective client and give them some free advice. Part of the process is insuring that you, who probably have never been involved in a car wreck before, do a couple of things to protect your rights. If you don’t seek medical attention in the hope that things will take care of themselves, that gives the insurance company an argument later, and that argument is: “If you hurt so bad, why didn’t you go see a doctor?” That’s a tough one, because that resonates with juries.
Same thing if you don’t seek regular and consistent medical attention. So by that, I mean if you go and see your doctor, they set you up with a physical therapist, you do a couple of sessions of that, and then you completely cease interacting with all medical providers for two months, the same argument is given to the insurance carrier, which is: “What’s the deal? You went months without seeing anybody, and then you started to go back. We have a hard time believing that your complaints were caused by this wreck.” So getting the medical attention you need and doing it on a consistent basis and, in my view, through a doctor with whom you’ve already got a relationship, who knows what kind of medical condition you had before the wreck, is the preferable way to go about treating these things. DO YOU NEED TO HIRE A LAWYER In the event you come to me and you’ve already had medical treatment that’s consisted of your doctor or whatever, but you’ve been interacting frequently with medical Providers for a couple months, sometimes less, depending on what you already know about your future, at that point, it becomes a balancing test as to whether it’s appropriate for you to hire a lawyer or not.
So people will ask: If I hire you, how does this process work? Initially, what I’m going to do is send out a letter of representation to your insurance company, your own car insurance company, and the bad driver’s insurance company. Those letters will say pretty much the same thing. I represent you. No more contacts at all to you. So the moment I formally represent you and get those letters out, they can no longer legally contact you. I’m also going to gather your medical records and your medical bills. Depending on the nature of the accident, I may hire a private investigator to go out and lock down who was at fault. It depends. If it’s a situation where it’s a clear rear ender and you’ve got a whole bunch of witnesses, there’s no point in spending money unnecessarily, but if it’s a close call, you want to insure that liability is tended to.Once liability is established, then the lawyer is in the back seat really, and the medical professional(s) and you need to work through to get you as well as you’re ever going to be. So for a time, while you are treating for your injuries, there’s not a lot for the lawyer to do. What the lawyer is waiting for is for the doctor to say you’re medically stationary which simply means you’re as good as you’re ever going to get. And at that point, you’re back to where you were before the wreck or you’re as good as you’re going to get, and I know what future problems you’ll have. Then and only then, can I assess the value of your claim, because that’s when I know the full extent of your injury. So once that happens, more often than not, I’ll send out a demand letter, and we’ll talk before that demand letter goes out, and I’ll tell you how I value the case, what the range of value is on the case. I’ll tell you what I recommend we demand to resolve the case. You have to give me authority to send that out or it won’t go out. It’s a collaborative process. I’ll give you my 30 years of experience in assessing why I think the case is worth what it’s worth, and ultimately, we’ll get a demand letter out.
And more often than not the case will settle at that time. If it doesn’t, then we’ll file a lawsuit. If we end up filing a lawsuit, typically your involvement will be limited to a deposition, which is simply a sworn statement under oath, typically in my conference room.
The defense lawyer hired by the insurance company for the bad driver will simply ask you questions under oath. That’s what a deposition is. The lawyers will also exchange paper, requests for production, medical records, medical bills.
And then most cases settle before a trial. A few go all the way to a trial. One has to prepare for every case as though it’s going to go to trial even though more than 95 percent of them resolve without a trial.
A reasonable question for any prospective client to ask is do I even need a lawyer, and the considerations that go into that are: How seriously were you injured? Are you needing regular medical attention? If you’ve treated a few times but you’re all better inside a few weeks of a car crash, you probably don’t need a lawyer. And you’re welcome to call me, and I’ll give you some free advice, and I’ll tell you what words you should use to maximize the recovery the insurance carrier will give you if they perceive that you know what’s going on. If your case is more involved, more medically involved, then oftentimes you ought to be seeing a lawyer. You should be calling a lawyer as soon as possible after a wreck. The worst thing that will happen is you’ll get some free advice and get an understanding of what it is that you have to do, and who you are responsible to talk to.WHAT HAPPENS IF YOU ARE IN A CAR ACCIDENT. You have absolutely no obligation and I discourage people from talking to the at-fault insurance carrier, because they have nothing to offer you. In fact, all they’re doing is trying to take your statement to undermine your claim and suggest that you’re the one who is at fault in having caused the wreck.
Instead, under Oregon law, your own car insurer is the one who is responsible for your medical bills and wage loss in the first year after a wreck. So under Oregon law, your own car insurer will pay up to $15,000 in medical bills necessarily caused by the wreck.
Also if you miss more than 14 consecutive work days, they’ll pay your wage loss up to 3,000 a month or 70 percent of what you otherwise would have made, whichever is less.
So a lot of folks think well, I got rear ended. I don’t want to talk to my car insurer. It might effect my rates. It won’t, but they have that concern. And then they talk to the carrier who is responsible, who insures the bad driver, and they give them statements, they give them medical releases, without realizing that the insurer for the bad driver isn’t going to do anything for them until it comes time to fully resolve the claim. So all you’re doing is helping the carrier for the bad driver pay as little as possible down the road. That insurance company might seek medical records which have nothing to do with your injuries from this wreck.
So one needs to be careful, and one really ought to seek legal advice. I’ve been doing this every day for 30 years now. A lot of people have never been involved in a car wreck, so if nothing else, you can pick my brain and get a free steer as to where you’re going and what the steps are in the process to insure that you protect yourself.
If it’s appropriate for you to come in and visit, we’ll do that. There’s no cost associated with doing that. If not, I’ll tell you what it is you should do, and I’ll suggest you give me a call back. In certain instances, it’s apparent that the accident is of such severity and the injuries are so bad that you clearly need a lawyer. And in that situation, I’ll tell you that, and we’ll meet. And if we get along and like one another, I’ll sign you up, and I’ll go to work for you.
A lot of people wonder what are the elements of a claim, and in any kind of a car accident, you have to prove three things: Negligence, which means simply that the bad driver did something no reasonable driver would have done or failed to do something any reasonable driver would have done; then you must prove that that negligence, that act of bad driving by the bad driver caused injuries; and then the question becomes what are your damages. So you need three things: negligence, the negligence caused injury, and then what are those injuries and what are the injuries worth, your damages. Damages in Oregon are comprised of two Things: Economic damages means past, present and future medical bills and wage loss; non-economic damages means past, present and future pain and suffering, and what I think is a more important element to the claim and is part of the jury instruction on this issue, which is past, present and future interference with your ability to lead your normal, daily life. So anything you used to be able to do that you cannot do anymore or anything you used to do that you have to do in a different way, that’s compensable.
And to the extent you sustain a left shoulder injury or a left neck injury, which means for the rest of your life every time you’re driving, when you look over your left shoulder to look for traffic, that causes problems, that could be a portion of the non-economic damage of your claim.
Let’s talk a little bit about premises liability cases, which sometimes people call slips and falls. The insurance companies call them slip and falls because that way they get to blame you for having slipped into something and having fallen. I don’t call them that. I call them premises liability cases, because from the perspective of somebody who is trying to help somebody who sustained injury. I say that the premises were unsafe due to somebody’s negligence. You have to prove negligence associated with injuring yourself on somebody’s premises to get compensation. Now, there is a perception that some folks have that if I walk into a grocery store and I fall and hurt myself that their insurance company will take care of you. They won’t. If your fall is not as a consequence of the store’s negligence, they will say we didn’t do anything to cause your event or your injuries, and therefore, we’re not responsible for taking care of this.
These cases can be difficult, too, because you have to prove in a grocery store, for example, that the grocery store knew or should have known of the hazard which gave rise to you injuring yourself. So to make this clear, if you’re in a grocery store and see on Aisle 4 that a bottle of olive oil has fallen and there’s a big puddle of olive oil on the floor and you go to report that to somebody, and then for whatever reason, 45 minutes or an hour later, you’re still in the store shopping and somebody ends up injuring themselves in that puddle of olive oil, which nobody has done anything about since you reported it 45 minutes or an hour ago, that’s a very winnable claim. Here, you can prove that the store was on notice of the condition which caused your injuries.
Most grocery stores have sweep policies, and they have little clipboards and check boards and show that every 30 minutes somebody swept every aisle in the store, and they’ll initial off on that. So the grocery store may make the argument: “We followed our sweeps policy. For all we know, for all you know, that olive oil had been on the ground for a minute or 90 seconds, and it was impossible for us to know about it or do anything about it, because we didn’t know about it.” That’s what makes premises liability cases difficult. Proving notice.
What’s also difficult about a premises liability case is that juries have a tendency in premises liability cases to blame the victim. You fell in it. You should have seen it, and that compounds the difficulty in trying to prove such a case. They are difficult cases since it is rare when you actually have a witness who saw it, knew about it, gave notice of it, and the grocery or premises had a long enough time to do something about it.
I want to talk a little bit about medical malpractice cases now. There are so many instances of medical malpractice. A recent Harvard study has shown that of all of the cases of medical malpractice maybe one or two percent of them are ever litigated. They’re very difficult cases. Of those one or two percent that are brought, the doctors still win something like 80 percent of the time. They’re very difficult cases to bring, and they’re very expensive cases to bring. So let’s talk briefly about what the standards are associated with a medical malpractice case. It’s different than a car crash. To prove a medical malpractice case, you have to hire similarly-situated professionals to come in and testify about the conduct of the first doctor. So we’ll use orthopedists as an example. You say that your doctor said he could perform a knee surgery, and it was going to be a piece of cake, and instead he did something, and you’re now crippled. That’s a serious injury, obviously.
The first question is: Is it repairable? Can a subsequent surgery fix what the first doctor did? If the answer to that is no and you’re left with a life-altering, permanent injury, you may have a cost-effective claim that should be brought. With medical malpractice cases, you actually have to try and think about okay, yes, you have a claim, but is it a cost-effective claim to bring?
The reason for that is, since you have to hire other doctors to testify about your doctor’s conduct, it’s unbelievably expensive; typically, between $50,000 and $100,000 in costs — and that’s got nothing to do with attorney fees — it is just to hire the doctors to come to court and testify on your behalf. Lawyers only get paid if you win and then the lawyer typically takes a percentage of the recovery.
And the doctors you hire as your experts to talk about the doctor who treated you and malpracticed on you, have to talk first about the community standard of care. So in Portland, we’re the 26th largest city in America, which means there’s a national standard of care. Therefore, one would expect the highest level of care. You might have a different situation if you were in Baker City or Burns or Klamath Falls, but if you’re in Portland and you feel you have a malpractice claim, the standard of care is: did the doctor who treated you meet the standard of care which doctors follow in Portland’s Metropolitan Area.
If the answer to that is no, then the next question is basically one of medical negligence. Did the doctor do something the doctor should not have done or fail to do something the doctor should have done? If the answer is yes, the doctor was negligent, then we turn, again, to causation. What, if any, injury was caused you as a consequence of the doctor falling below the standard of care and committing malpractice? And once you’ve determined what injury was caused you, then and only then does it finally get to a jury to assess what are the damages that would make for fair compensation for the harm that the doctor who caused these problems for you has created.
You never get to a jury to assess damages unless you have doctors come and say that your doctor fell below the community standard of care, was negligent and caused injury. There are many, many instances where people will call me and tell me something that is really frightening and clearly shouldn’t have happened.
I’m not a doctor. I’m a lawyer who has been doing this kind of work for 30 years. I need to hire doctors to tell me about the standard of care. I need doctors to tell me about medical negligence, but certain times, you know, you get the sense immediately this shouldn’t have happened, but what results is perhaps somebody, in a subsequent procedure, within a month of the bad situation, does something to fix it. So you have a one month injury really.
In such a situation, you don’t want to spend $50,000 or $100,000 litigating a case where a jury might come back and feel like they’ve done well by you and given you $25,000 – which is a whole lot of money – but it’s not enough money. In fact, it’s left you upside down if you spend $50,000 or $100,000 trying to bring that claim. As a consequence, most experienced and competent medical malpractice lawyers first will meet with you and then gather all medical records and hire a medical professional to get an initial opinion to determine the validity of the claim. Once that’s done, a lawyer will make an assessment as to how to proceed. Doctors don’t like to settle cases. Doctors, if they do settle a case, have to report it when they seek hospital privileges every two years that they have paid money in a settlement.
Medical malpractice cases are very serious, given the cost of bringing such a claim – and a cost effective claim requires a very serious injury to bring a lawsuit.
Jon and his staff were incredibly professional, respectful and fought hard for me and my case. Not only did they help me navigate this incredibly complicated process but I felt that Jon and the people he works with legitimately took my wellbeing seriously and made sure I understood and was on board at every juncture. Regardless of the roadblocks that...
- Mike V.
Mr. Friedman is an excellent attorney and his guidance and responsiveness was not only helpful but above and beyond the service I expected. Jon and his team are outstanding and highly recommend.
- Aaron L.
When I first contacted Jon Friedman, he was very patient and listened to every word I told him about my fall and injuries. He asked questions and seemed genuinely concerned about me and asked if I had been seen for my injuries. I had been seen initially, however, I didn't have insurance to continue treatment, so Jon helped in guiding...
- Jena L.
A friend of mine recommended Jon, after hearing I had been in an auto accident. From our first phone call, through the consultation, all the way to the end, Jon was professional, affable and on top of everything. He urged me to advocate for myself when visiting doctors to make sure I received the proper care and frequently checked in...
- Cher M.
I was involved in a motorcycle accident back in 2019 and needed legal council to proceed towards addressing financial hardships and guidance. I looked up several lawyers online and Jon was the one who I felt had the knowledge, experience, and personality that could really help with my case. Jon was with me from the first day I called him...
- Bradley L.
I highly recommend Jon Friedman to anyone who is looking for legal representation. After getting injured in an accident, I needed someone who would provide guidance in an unfamiliar and extremely stressful to me situation. I couldn't have asked for a better representative and advisor than Jon. He expertly took over the unpleasant business of dealing with multiple agencies and...
- Natalya W.
Jon & his staff were straight-forward, speedy & reliable when helping us win our personal injury case. Jon was willing to take the extra time needed to explain each step in the legal process, in terms we could understand. My case revolved around my young daughter, whom Jon treated delicately & with a father's sensitivity. I truly feel that protecting...
- Erin B.
Care and Compassion may be unusual adjectives to describe an attorney, but combine that with Expertise and Advocacy, and you have Jon Friedman! Jon is an incredible lawyer who knows the ins and outs of Personal Injury cases. Jon is diligent in his advocacy of client rights and is invested in the outcome of his clients. I was in an...
- Steph H.
Excellent lawyer, but even better person. Jon came very highly recommended, but still managed to exceed all expectations. He provided expert legal advice in connection with a motor vehicle accident I was involved in that ultimately required neck surgery. Jon is an open and honest, no-nonsense lawyer that truly cares about his clients. He was extremely responsive, always available, and...
- P Hayes
Most of the times there is nothing good you could say about an accident, however, in my case there was one good thing and it was that I got to have the guidance and support of this Lawyer, Jon. I did not at any point feel alone throughout this whole 2 year process. His professionalism was impeccable at every moment....
- Sandra J.
Jon was a huge help in navigating the ins and outs of my car accident. I would retain his legal services if needed in the future and recommend him. Thanks again Jon for all the help.
- Thomas
When I was seriously injured in a pedestrian vs. automobile accident I didnt know what to do. The medical bills were going to be stacking up, which I couldn't afford, and I did nothing wrong. I did some searching and found Jon. After meeting with him he immediately took charge of my case and everything was taken care of from...
- Tony L.
Thank you Jon for helping me.
- Jeanne G.
Jon is great! He has helped my family through some tough times. He is a tireless advocate and won't give up until he can find a solution. Jon communicates every step of the way through the legal process and always involved us in all the major decisions. He helped us navigate the confusing legal world. We would highly recommend him...
- Liz K.
Jon is amazing. So much so that I have hired him TWICE. Being in an accident SUCKS. The insurance company-- even your own company-- is out for them, and them only. You need someone to fight for you. That's Jon. He doesn't just sit back and collect... he WORKS for you. Fights for you. And is so proactive. He hires...
- Katie B.
Jon Friedman is very good at what he does. Jon was very patient, professional, and responsive when he helped me with a recent MVA. Jon explained the process well and made sure I always involved and informed. I highly recommend Jon Friedman and would used him again in a heartbeat. Thank you Jon!
- Anonymous
Jon was caring, knowledgable, and worked hard to represent me with my injury claim. Would certainly recommend him to others. I now have peace of mind and can go on with my life. Dorothy
- Dorothy M.
Jon was the best support I could have had through two long years. Sometimes I'd just want to give up. He'd stop, explain what I had to do and why; the process wouldn't look so daunting. I've been around personal injury cases for decades. I've never seen a lawyer who is better at helping people through the parts of the...
- Darlene W.
Over 25 years ago my husband was in an accident. Jon won him an outstanding settlement. Fast forward. I am in an accident. We didn't know who to call until we remembered Jon. I called him and once again he came through. We just settled my claim last week and it was everything that we had asked for. I would...
- Lorrie
I didn't realize I needed the services of an attorney until it was almost too late to make a claim. Jon made sure everything was completed quickly and smoothly and his compassion really made it less stressful for me. He was very clear in guiding me through the insurance and legal processes and thanks to Jon, I have a settlement...
- Maya K.
I would recommend Jon Friedman to anyone! He exceeded all of my expectations and helped me obtain a generous settlement. I was involved in a motor vehicle accident that required 2 surgeries on my neck. Jon helped me every step of the way. I would have been lost without his expertise. Jon treated me as a individual and not "just...
- Michele J.
Mr. Friedman cuts to the chase and lets you know up front exactly what is going on and if you have a valid issue. He is dependable, follows through with his promises, calls in assistance when needed, and is forthright and fair in conclusion. I give him 5 stars because he earned 5 stars. I highly recommend Jon. Thank you.
- Jan N.
If you are looking for an attorney to represent you to the fullest... I will admit that John Friedman is the lawyer you are looking for! Yes there are a lot of lawyers out there, but will they bend over backwards for you? Jon will! He translate and put things in writing to where "YOU" can understand it. The insurance...
- Asia V.
My family will forever be grateful to John for his kind and persevering help for me after my injury. It is very lonely and scary to recover and rebuild your life after a major injury. Having John as my advocate gave me hope and allowed me to focus on getting healthy once again. I was impressed at John's abilities to...
- Patty M.
I have known Jon Friedman for twenty years and never thought the occasion would happen where I would need his services...but as life goes I was involved in a serious accident and thought that I could handle the insurance company claims adjustor and all the pressure from the physical healing, work, and negotiations. I was in way over my head...
- Brian B.
If there was a single highlight to being in a car accident, it was being able to work with Jon Friedman. Jon was referred to me by friend of mine after I was involved in a fairly bad car accident. Jon went above and beyond to make sure that I was comfortable, taken care of, and got everything I deserved....
- Geoff S.
I didn't want to hire a personal injury attorney but the car insurance company was giving me the run around and didn't even want to pay my medical bills. So I called around and found this place he has been honest, upfront with the whole process and I would recommend him to anyone who has been injured in the Portland...
- James J.
It was a pleasure meeting and working with you. No words my thanks. I appreciate everything you have done. Thank you for caring about me as one of your clients. That’s special and hard to find. You are one of a kind. Also, thank you for being straight forward and honest with me. You treated me like I’m a someone,...
- Leeann B.
Dear Jon Friedman I want to thank you so much for obtaining a VERY satisfactory settlement in my accident injury case. I felt I was well represented by you! Your constant communication made me feel that I was your first priority, though I realize you had a large case load with other clients. As a manager in a large organization...
- Michael
A friend referred me to see Jon Friedman at a very low point in my life. Three months earlier I’d been hit in two auto accidents within 20 days. I thought, initially, that the pain I was experiencing afterward was a matter of muscle sprains and that if I saw a chiropractor, the pain would go away within a month...
- Jeannie H.
Jon Friedman helped me to an extent I could never have expected.I was hurt in a car accident. My initial attorney came well recommended but was frequently unavailable and was not communicating with me about very important issues. It was very stressful and I felt that I was on my own.That changed when I found and consulted with Jon Friedman....
- Michael T.
In 2010, while waiting at a signal light, our car was ‘rear-ended’, resulting in its total loss. We sustained severe injuries to multiple body areas, including the need for a hip replacement. We were referred to Jon Friedman, attorney, to guide us through the complicated process of MVA litigation. From our initial meeting we realized Mr. Friedman was a patient...
- Dorothy and Hap S.
I was involved in an auto accident on Jan,6,2013. I found Jon Friedman online or maybe by fate. I personally had no car insurance but the person that wrecked my truck did. I did not know that their insurance would cover me. I had extensive medical bills but my personal health care provider also did not cover auto accidents. Jon...
- Carl B.
Jon was so wonderful to work with. He was always available to answer my questions and concerns in a way that I was able to understand. Jon is a straight shooter and definitely someone you’d want in your corner to ensure that you are not taken advantage of. Jon is very compassionate, caring and very good at what he does....
- The Josephs
After my car accident in May 2009; I was referred to Jon Friedman Attorney; I am very thankful for that referral. Jon worked on my case everyday for many, many months. It was not easy at times & I had many, many questions for him during my case. Each time I asked a question, he had an answer; if not...
- Caroline
Attorney Jon Friedman has all the experience and dedication any person would want in a lawyer. I appreciate his drive and determination. He is focused, and motivated to help.
- A. Connett
Jon – I should have contacted you from the start. After the accident I thought everything would go smoothly and I could handle it on my own. My mistake. I am fortunate that I got in touch with you. Once you had the info you took the ball and ran with it. You had many suggestions that I had not...
- Anonymous
Jon, I found your place page when I google’d for your phone number. As I plan to tell you on the phone when I call: I can’t thank you enough for helping me after my car accident. I am in such a good place now thanks to your help and patient guidance! I was amazed at all of the details...
- Rhonda D.
Jon is passionate about helping his clients AND a pleasure to work with.
- Anonymous
Hello, My name is Dale J. Finding an attorney is never easy or fun, especially if you need one due to a traffic accident. I was in severe pain, not working and starting to build a huge mountain of doctor bills. That’s when a friend of mine said, Go See Jon Friedman !!! He Will Help You !!! During my...